Student Records Frequently Asked Questions - Submit a written request by mail, in person or by fax at (864) 250-8181. (To avoid duplicate charges, contact our office prior to resubmitting a previously faxed request.) - If submitting your request in person, you must complete an Official Transcript Release form at the Office of Records Office, pay the $5 fee at the Business Office, and then bring to Student Records for processing. - Payment by check, money order or credit card must accompany your request. Please make checks and money orders payable to Greenville Technical College and include your social security or Datatel Identification number. - Transcripts will not be issued for persons who have an outstanding balance or unfulfilled obligation to the college. - Only complete official GTC transcripts are issued and will include all coursework taken at GTC. - GTC does not issue unofficial transcripts. - GTC does not fax transcripts. - You must contact our office for pre-paid mailing services (Federal Express, Express, etc.). The mailing envelopes must be submitted with the requests for any pre-paid mailing service. - Processing Time: Transcript orders will be completed within two-business day. More time may be necessary during peak periods such as graduation, registration, and final exams. Transcripts will not be issued to students who owe past-due funds to the college. - Unofficial transcripts are available free of charge to students with Web Advisor access (click the Services tab above to access Web Advisor via Campus Cruiser). Student without Web Advisor access must download and complete an Official Transcript Release form. All written requests must include the following information: - Your Full Name as it appears on your records and any other name(s) used while enrolled. - Student Number. - First and Last Terms of Enrollment. - Recipient Address to which your transcript is to be mailed. - Your Return Address, Telephone Number and Email Address. - Signature and the Date. Your request will not be processed without your signature. You may fax your request with a valid Visa or MasterCard number for payment to the Business Office at (864) 250-8181 (to avoid duplicate charges contact our office prior to resubmitting a previously faxed request) or come by our office, Suite 400, Admissions & Registration Center (McAlister Square). You may also mail in your request along with the $5.00 processing fee to the address below. Business Office at McAlister Square Greenville Technical College Post Office Box 5616 Greenville, SC 29606 The Family Educational Rights and Privacy Act of 1974 requires that all transcript requests be in writing, signed and dated by the person to whom the record belongs.
How do I add, drop or withdraw from classes? Students may add or drop classes during the posted add/drop period of each term. Courses dropped during this period will not appear on the transcript. After the add/drop period but prior to the end of the day on the last day to withdraw, students may withdraw from one or more classes. The student will receive a grade of “W.” Students who register for class, pay fees, but never attend may be administratively withdrawn and assigned a grade of “WA.” A student who registers for a class but fails to attend or attends only during the add/drop period may be administratively withdrawn by faculty. An administrative withdrawal will charge the student 50% of the total tuition and fees. To avoid the 50% penalty, you must complete the official drop process before the end of the specified add/drop period for each class. Dropping all unwanted classes will prevent a financial penalty. Until all fees are satisfied, students will not be allowed to register for future classes or receive financial aid.Students cannot withdraw via CampusCruiser! If the student stops attending class and fails to drop or withdraw from the class officially, he or she will receive grade of “F” for that course regardless of the grade average at the time the student last attended. Greenville Technical College operates multiple academic sessions within each semester. It is possible to attempt some classes more than once during a semester; however, tuition is charged for each attempt. No additional tuition charges are incurred if you are a full-time student taking 12 or more semester hours of credit. Any add, drop, or withdrawal action is tied to a particular session code and class section number. Your ability to add, drop, and withdraw from a class is directly tied to the start and end dates of the class. For example, you cannot drop or withdraw from a first session class and add a second session, full session, or late start course without the possibility of incurring a monetary penalty and/or a grade of “W” on the attempted class. Since a class may be offered in multiple sessions during the semester, add, drop, and withdrawal deadlines vary. Students are responsible for meeting the withdrawal deadlines posted in each class syllabus. Please consult the Student Records Office at (864-250-8119) for specific questions concerning the add, drop, or withdrawal process. Any student who finds it necessary to drop or add a class after registration is completed should proceed as follows:
Beginning the sixth day of spring and fall semesters, students may enter class only with instructor's permission and signature. The same steps as above must be followed. For summer terms the instructor's signature is required beginning the third day of the term. How do I get a refund?
The add/drop/withdrawal process is not complete until the appropriate paperwork is received and processed by either the Student Records Office, a Student Services Representative at a satellite campus, or by the end of the business day via WebAdvisor (the on-line student services attendant). Saturdays, Sundays, and holidays are NOT considered to be business days. Classes can be added or dropped on-line through WebAdvisor during the add/drop period, but withdrawals cannot be processed on-line . All withdrawals must be processed by the Office of Student Records or by a Student Services representative at a satellite campus. Add, drop and withdrawal deadlines are strictly enforced. Once registered, a student is responsible for all tuition and fee charges and will be billed in full unless the class or classes are officially dropped or withdrawn as detailed in the Refund Schedule. Refund checks are processed by the Business Office and will be mailed to the student's address of record or to the appropriate sponsoring agency. The college may withhold refunds if the student has an outstanding financial obligation to the college. If a student is signed up for classes before the purge date, but does not pay for tuition by that date, his/her classes may be automatically deleted from the system. However, the purge system does NOT guarantee that classes will be deleted. It is the student's responsibility to complete the appropriate paperwork if he/she decides not to take the class(es). Refund Schedule
Refund Schedule for classes that run 8 to 14 weeks:
Refund Schedule for classes that run 1 to 7 weeks:
All refund rates are calculated on the date when the add/drop/withdrawal transaction is completed. Student and Technology fees are refundable only during the add/drop period. EXPLANATION OF IMPORTANT TERMS Add/Drop: The period of time at the beginning of each term when schedules can be adjusted without penalty. The length of the add/drop period varies by class and is determined by the number of instructional weeks. Drop: This action is valid when dropping a course before the end of the add/drop period. A drop does not appear on a transcript, does not count as an attempt on a class, and grants a 100% refund of tuition fees. Administrative Withdrawal: A withdrawal action that is processed at the request of the instructor. How do I audit a course? A student who wants to attend classes regularly, but who does not wish to take final examinations or to receive grades or semester hour credit, may register as an auditor. This audit status should be clearly noted on the Enrollment/Disclosure Form and entered into the computer at the time of registration. Once registered as an auditor, a student can change to credit during the add/drop period only by using an Enrollment/Disclosure Form. A student enrolled for credit can change to “Audit” by using an Enrollment/Disclosure Form during the add/drop period only. The participation of auditors in class discussion or in tests is optional with the instructor. Audit students should attend classes regularly and pay all tuition and fees for any course or courses in which they enroll. A grade of “AU” will be given to auditors. Students receiving that grade may not subsequently earn credit for that course by means of credit by examination. Some colleges and universities do not allows students to take courses for credit after receiving an “Audit” for the course. Therefore, students who plan to transfer to other should check this information prior to auditing a course. Developmental courses cannot be audited. How do I compute my GPA? |
