Civil Treatment Training


Civil Treatment® for Managers (CT/M)

Managers and supervisors need the skills to behave properly, communicate policy, and serve as role models to minimize risk as well as promote Greenville Technical College's mission and values. Through Civil Treatment® for Managers' interactive and experiential design, participants serve as witnesses and jurors in simulated cases, learning first-hand how their conduct and leadership skills can either cause or prevent workplace problems. Engaging and realistic video scenarios, coupled with our award-winning learning methodology, do more than simply raise awareness about key issues; they provide participants with the rationale to change certain behaviors and the skills to apply what they have learned back in the workplace. The program's model-driven approach equips participants with guidelines and tools to handle a variety of situations they may face in the workplace. The core instructor-led program is approximately 6 hours in length.

Civil Treatment® for Managers addresses such issues as:

  • Sexual/and other forms of harassment
  • National origin issues
  • Discrimination (race, age, gender, disability, pregnancy, and religious)
  • Manager's Duty to Act
  • Protected protest
  • Employee accommodations (ADA, FMLA, religious)
  • Fair hiring, selection, and promotion
  • Unjust dismissal
  • Workplace violence

Civil Treatment® for Employees (CT/E) focuses on employees' expectations and responsibilities as "citizens" of their organization. It provides guidelines for appropriate workplace behavior as well as practical skills for effectively working with supervisors, team members and customers. The program covers the range of workplace environment issues that help employees build teamwork, work together effectively, and ensure their behavior aligns with the company's values, policies, and culture. Topics addressed in CT/E include:

  • Sexual harassment and other forms of harassment
  • Hostile work environment
  • National origin issues
  • Mutual banter
  • Diversity / inclusion
  • Supervisors' duty to act
  • Guidelines for appropriate workplace behavior
  • Professional vs. unprofessional conduct in the workplace
  • Company policies and procedures related to behavior and raising concerns
  • Communication skills for raising concerns to co-workers and/or management
  • Behaviors that promote teamwork and productivity