Student Loan Ombudsman

 

The Federal Student Aid Ombudsman of the Department of Education helps resolve disputes and solve other problems with federal student loans.

Contact Information for the FSA
Student Loan Ombudsman's Office
 

Via on-line assistance:
http://studentaid.gov/repay-loans/disputes/prepare  

 

Via telephone: 
  
(877) 557-2575 (toll free) 
  
Via fax:  
  
(606) 396-4821 
  
Via mail:  

FSA Ombudsman Group
P.O. Box 1843
Monticello, KY 42633