Access your account information through WebAdvisor the same way you entered your account information. At the top of the Bank Information page will display your current information on file. Select delete and hit submit. You are now ready to enter new bank information. If you don't wish to receive direct deposit, don't enter new bank information.
No. Our bank performs a test to ensure your bank account information is correct. If you see the 0.00 posting on your statement, it means your account information is correct and you will receive your refund via direct deposit.
We are unable to see your bank account information. You will receive a confirmation when you input your bank information. If you have an error, you will receive an email notifying you of the error.