Technical Support

• Live support, customer care representatives are available by phone at (864) 250-8000 between the hours of 8 a.m. and 6 p.m. Monday – Thursday and 8 a.m. and 1 p.m. Friday.
• After hours and on weekends and holidays, students can submit a request for assistance online.

• EDCT students receive a Blackboard account. For technical assistance with user names or passwords, please call (864) 250-8000 between the hours of 8 a.m. and 6 p.m. Monday – Thursday and 8 a.m. and 1 p.m. Friday.

You will receive an email with instructions to login to your accounts after you have been accepted as a student. If you aren't sure if you've been accepted, check your application status.

• To determine your user name, go to GTC4me/Blackboard user name help. The same user name is used for GTC4me and Blackboard.
• To have your GTC student email password reset, contact support at (864) 250-8000. You may also be able to reset your password clicking Need help? on the email sign-in page.

Self-Service Password Reset Tool   |   Self-Service Password Reset Tool User Guide (pdf)   |   Frequently asked questions

For instructions for completing the online application, visit https://www.gvltec.edu/online-app-guide/.

If you need your password reset for your application, you can call the Customer Care Team at (864) 250-8000 or submit an online request for help.

If you applied in the past but don’t remember the password to access that application, you can call the Customer Care Team at (864) 250-8000 or submit an online request for help.

To cancel an application, contact your admissions specialist. You can find yours at https://www.gvltec.edu/contact-admissions/.

• Visit the online learning support page

• have a colleague enter an OIT Help ticket on your behalf
• call the customer care team at (864) 250-8000 between the hours of 8 a.m. and 6 p.m. Monday – Thursday and 8 a.m. and 1 p.m. Friday.
• submit a request for assistance online