Technical Support

• Call (864) 250-8000 - select option 2, select option 2 again, then select option 3 for Technical Support
• Hours are 24 hours a day, 7 days a week.

• EDCT students receive a Blackboard account. For technical assistance with user names or passwords, please call (864) 250-8000. 
• Hours are 24 hours a day, 7 days a week.

• To determine your user name, go to GTC4me/Blackboard user name help. The same user name is used for GTC4me and Blackboard.
• To change your email on record, log into GTC4me and look for the WebAdvisor menu on the lower left. Click Student Profile, then click Contact Information Change.
• To have your GTC student email password reset, contact support at (864) 250-8000. You may also be able to reset your password clicking Need help? on the email sign-in page.

Self-Service Password Reset Tool   |   Self-Service Password Reset Tool User Guide (pdf)   |   Frequently asked questions

• Visit the online learning support page

• Call (864) 255-4357 (H-E-L-P)